Privacy Policy

Last updated: 9/2/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

  • Name and email address
  • Account credentials
  • Profile information
  • Payment information (processed securely by third-party providers)

Usage Information

  • Learning progress and performance data
  • Test scores and analytics
  • Platform usage patterns
  • Device and browser information

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Personalize your learning experience
  • Generate AI-powered recommendations
  • Process payments and transactions
  • Send you technical notices and support messages
  • Improve our services and develop new features

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following limited circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With trusted service providers who assist in our operations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data transmission, and regular security assessments.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and data
  • Export your data
  • Opt out of certain communications

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our platform may integrate with third-party services for payments, analytics, and other functionality. These services have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@certifywithai.com
Address: 123 Cameron Road, Tauranga, New Zealand, 3110